Frequently Asked Questions
Your Questions Answered
1. what kind of products do you offer?
We offer a wide range of custom print products, including:
- Business/Visiting Cards
- Real Estate Signs
- Banners & Posters
- Greeting Cards
- Door Hanger Cards
All items are customizable to fit your branding and message.
2. Can I personalize my order?
Yes! Most of our products are fully customizable. You can add your logo, contact details, brand colors, and other personal touches using our product personalization tool.
3. Do you offer design assistance?
Yes, we do! If you need help finalizing your design, our team can assist you. Just leave a note during checkout or contact us after placing your order.
4. What file formats do you accept for uploaded designs?
We recommend high-resolution files in PDF, PNG, JPG, or SVG formats. For best results, use files that are 300 DPI or higher.
5. How long does production and shipping take?
- Production time: 2–4 business days
Shipping: - Within the US: 3–7 business days
- International: 7–15 business days
Tracking information will be sent to your email once your order ships.
6. Do you offer bulk discounts?
Yes! We provide discounts for bulk and repeat orders. Please contact us at [your email] with the quantity and product details for a custom quote.
7. Can I see a proof before printing?
Absolutely. We offer digital proofs upon request. Let us know during checkout if you'd like to receive a preview before production starts.
8. What is your return or refund policy?
Since our products are made to order, we don't accept returns. However, if your item arrives damaged or with a printing error, we’ll gladly reprint or refund your order.